Many CRE loans are in arrears and most banks neither expect nor want to grow that portfolio. Obviously, the lending environment has changed--the pendulum has swung from CRE to C&I lending. However, C&I lending requires a more rigorous and detailed approach to account managment versus CRE lending.  Most banks must establish C&I lending as a core capability if they are to serve their customer base and achieve growth. Community and regional banks need to assess and improve if they are to compete effectively against larger players in the C&I space.

Key findings:   The six key actions for banks focusing on C&I lending.